Enquiry form:

    Thank you

    We have received your enquiry and a member of our team will be intouch soon, if your query is time sensitive please do call us on the below number

    01163666508
    Office hours 08:30-17:00 Mon-Fri | Out of hours for clients 24/7 365 days a year

    Case Study: Precision Facilities Management – Westminster Chapel

     

    Westminster Chapel, a Grade-II Listed building with diverse space utilisation, faced a significant challenge in managing its premises. The excessive resources devoted to this aspect were diverting focus from their core charitable activities. Precision FM was engaged to provide a tailored solution to meet the unique needs of the Chapel.

    The Challenge

    Westminster Chapel’s management realised that their current approach to facilities management was inefficient and costly using multiple contractors. Being a Grade-II Listed building with multiple users, an off-the-shelf solution was impractical. The Chapel required an integrated facilities management partner who could understand and adapt to their unique requirements.

    Precision FM’s Approach

    Precision FM conducted an in-depth assessment of the Chapel’s needs, understanding the intricacies of managing a historical building with varied users. Our team crafted a bespoke solution that addressed these unique challenges, ensuring the Chapel could redirect its focus to its primary mission.

    Results

    1. Enhanced Focus on Core Activities: The Chapel can now dedicate more resources to its charitable work, with less concern about premises management.
    2. Bespoke Service Delivery: Precision FM’s customised approach has ensured that the unique aspects of the Chapel are well-managed, preserving its heritage and functionality.
    3. Centralised Communication and Support: The Chapel’s board of trustees now benefits from a unified communication channel, offering direct and constant access to our round-the-clock helpdesk for all inquiries. We have streamlined the process by eliminating multiple intermediary subcontractors, ensuring that all facilities management responsibilities are directly handled by the Precision team

    “We came to the realisation that we were devoting too many resources to managing our premises, which was taking away resources from our core charitable work. We are a Grade-II Listed building and have many different users of our space so an off-the-shelf solution wouldn’t work for us. We found in Precision FM a responsive team that demonstrated an understanding of our unique site and a willingness to work with us to ensure we could focus on what mattered most.”

    Raymond Wong, Executive Pastor.